SocialDay Privacy Notice

Last updated May 2025

1. Who we are

Controller: Skills of the Future Ltd (trading as β€œSocialDay”)
Company number: 14653448
Registered office: 86-90 Paul Street, London, EC2A 4NE, United Kingdom
Data-protection lead: privacy@socialday.co.uk

2. Personal data we collect

Category Examples Source
IdentityName, job title, organisationTicket forms
ContactEmail, phone (optional), social handlesTicket forms, networking app
TransactionTicket purchases, invoices, discount codesTicketTailor, Stripe
TechnicalIP address, browser, device identifiers, cookiesWebsite & ticketing pages
EngagementSession choices, surveys, event photos & videoYou; photographer
Marketing prefsOpt-in/out status, email interactionsYou; Mailchimp; Constant Contact; Squarespace Email

Special-category data: We process dietary/access requirements only when you choose to provide them (Art. 9 (2)(a) explicit consent).

3. How & why we use your data

  • Ticket processing & entry – Contract (Art 6 (1)(b))
  • Event delivery & CPD certificates – Legitimate interest
  • Post-event follow-up – Legitimate interest
  • One-to-one sponsor follow-up (named sponsors only) – Legitimate interest (opt-out anytime)
  • Email newsletters & promos – Consent (checkbox/double-opt-in via Mailchimp / Constant Contact / Squarespace Email)
  • Legal & tax compliance – Legal obligation

4. Data sharing

We share personal data only with:

  • Named event sponsors/speakers – under a Limited-Use Data Agreement that forbids bulk email, resale, or further disclosure.
  • Service providers – TicketTailor (registration), Stripe (payments), Mailchimp, Constant Contact & Squarespace Email (mailings), Typeform (surveys), venue & AV suppliers.
  • Regulators / law enforcement – where legally required.

We do not sell or rent your data.

5. International transfers

Mailchimp (US), Constant Contact (US) and Typeform (EU) may store data outside the UK/EU. Transfers rely on UK/EU Standard Contractual Clauses plus supplementary security measures.

6. Retention periods

  • Finance records β†’ 7 years
  • Sponsor delegate lists β†’ 90 days after release, then deleted/anonymised
  • Marketing list β†’ until you unsubscribe or 24 months of inactivity
  • Event photos/video β†’ 5 years (unless you object)
  • Cookie data β†’ per banner settings (analytics max 13 months)

7. Your rights

You may access, correct, delete, restrict, object to processing, request portability, or withdraw consent at any time. Email privacy@socialday.co.uk. We respond within one month. Complaints may be raised with the UK ICO (ico.org.uk).

8. Cookies

Our cookie banner lets you manage analytics and marketing cookies. Essential cookies required for checkout/login are always active.

9. Security

  • TLS encryption on all web traffic
  • Multi-factor authentication for all SaaS accounts
  • Role-based access & least privilege controls
  • Annual penetration tests & staff GDPR training
  • Sponsor lists shared via password-protected links that expire after 7 days

10. Updates

We may amend this notice to reflect legal or service changes. The latest version will always appear on this page; material changes will be emailed to registered users.